Customer Support

Contact Us

Reach DynaLink Connect support for order help, delivery questions, account support, and general marketplace assistance.

Trusted support for Zimbabwe marketplace orders

For PayNow payment issues, include your order number and payment reference so support can resolve faster.

Support channels

Best for order issues, vendor questions, and account support.

support@dynalinkconnect.co.zw

Average response time: within 24 hours

Best for urgent delivery or checkout questions.

+263788006331

Available Monday to Friday, 8:00 AM to 5:00 PM CAT

Use email or phone support and include your order number for faster handling.

Human support during working hours

For PayNow issues, include your order number and payment reference.

For formal correspondence and business inquiries.

2 Giraffe Cres, Borrowdale West

Include your order number when asking about delivery, payment, or missing items.
For delivery concerns, share the address used at checkout and the latest order status you can see.
For account issues, tell us whether you are a customer, vendor, or administrator.
For refunds or returns, review the Returns page first so we can handle your request faster.